Shipping policy
At THE HAYVN HOUSE, we are committed to delivering your order in a timely and reliable manner.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping & Delivery Time
Once processed, orders are shipped and delivered within 4–5 business days. Delivery times may vary slightly depending on your location and external factors beyond our control.
Tracking Information
A tracking ID will be provided upon request. If you would like to receive your tracking details, please contact us after your order has been shipped.
Shipping Delays
While we strive to meet our delivery timelines, delays may occasionally occur due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes. THE HAYVN HOUSE is not responsible for delays caused by the shipping carrier.
Contact Us
If you have any questions about your order or shipping, please reach out to us, and we’ll be happy to assist you.